Tips and FAQs
Are you new to NCA net? Are you a presenter? Are you having difficulty connecting? If so please browse the following topics. We hope that these tips help you as you use this technology! If you are still having troubles do not hesitate to call us at (651) 220-6065.
For those who are new to "streaming" or need help connecting with your video equipment.
Learn what to expect when presenting via videoconference
Are you having trouble getting in contact with one of your participating sites? This is a complete list of all of the CACs registered to participate in NCA n.e.t.
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I can’t watch the videoconference on the day that it is being shown – can I watch it later?
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Will I have input into the topics chosen for the Videoconferences?
1. How much will streaming cost me?
Nothing! NCA is funding these education calls – it is a benefit of your membership.
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2. Which videoconferences are being streamed?
The NCA.net education videoconferences and NDAA education calls.
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3. Do I need a certain type of computer?
No – as long as you have Internet access and Windows Media Player (can be downloaded at no cost). However, if you are a hospital-based program or a government based program where your agencies tend to have high security firewalls, you may not be able to stream from your office computer. You may need to contact your agency IT department to help gain access. This is why it is important to run the test stream link below. Note that slower Internet connection speeds, such as “dial-up”, can affect viewing clarity when watching the call “real time”.
4. How do I get signed up to be on a streaming call?
Click here to register. To access the education call streams, go to NCA n.e.t. Education Calls and click on the "streaming access" link that corresponds to the call you want to view. However, you can register at any time prior, during, or after the call, to view the archived version.
5. What is a test stream link and what does it do?
It is a chance to test your equipment. Some sites may have firewall problems. To test stream click here. It will ask you to register and then click on Windows Media Player and you should be able to view the stream. If you have not tried the test stream, please make sure that you are able to access the stream link prior to attempting to register for the call. If you are able to access the test stream link, you should have no difficulty accessing the call. You must use Internet Explorer to access this site.
6. Can I ask questions during the videoconference?
Yes! If you are streaming the videoconference live you may type in your question at the bottom of your streaming screen and the moderator will ask the presenter your question. Please note, that it may not be possible for all questions from streaming sites to be answered during the call. However, the moderator will do their best to incorporate as many questions from streaming sites as possible. If you are watching an archived presentation asking questions will not be an option.
7. Can my team partners watch from their individual offices?
Yes! However, each computer being utilized must register for the call. Remember, you can either register one computer and project the image onto a larger screen (please note the company conducting the stream is concerned about the image quality, however, many have tried this and report that the image projects fine), or view it from individual computers.
8. I can’t watch the videoconference on the day that it is being shown – can I watch it later?
Yes! Each streamed call is archived for 90 days and can be assessed using the original stream link until the archive expiration date (three months from the original call date)
9. How do I access an archived videoconference?
Exactly the same way. You must save the email with the link to the session you wish to watch later. Open the email and click on the link and register at your leisure.
10. How do I get the handouts?
Handouts, if available, will be posted on NCA n.e.t. Education Calls - click on the "handouts" link that corresponds with the call you would like to watch.
11. Will I have input into the topics chosen for the Videoconferences?
Yes! MRCAC is very good at sending out requests for topics for future videoconferences. They are very interested in your feedback and want to meet your training needs.
12. Will I get the opportunity to evaluate the presenters?
Yes! As a matter of fact, the RCACs and NCA are extremely interested in your feedback regarding the presenters and topics presented. After each videoconference, click on the evaluation link that corresponds with the call on NCA n.e.t. Education Calls . Please take the time to complete the evaluation. After completion of the evaluation participants will be able to print a CEU certificate.
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